Tuesday, May 22, 2018
Bluewater Key RV Resort, Key West, FL
We were very disappointed with our stay at the Bluewater Key RV Resort. We have stayed at several parks that each site is privately owned, so we were expecting to have the same high levels of service and amenities that we experienced at the other parks. Starting with checkin, the office will call you the day before your arrival, the day of your arrival and then expect you to call them when you are about 15 minutes out all so they can be "prepared" to check you in. In each case, they will tell you that the rule allows only one person to enter the office for check in. Also, don't get caught in traffic or have mechanical issues along the way as they refuse to let you in after 5pm. Odd, given the ridiculously high price for a site. While waiting in the rig while my wife checked us in, the assistant that was going to lead us to our site stood outside the rig and became very agitated with the 3 minutes it took for check in. He started rushing us to hurry up and disconnect, then when we started wanted us to stop, so they could move us away from the front of the office. This was the point where I had enough and told him that I was finishing. He led us to our site and tried to "help" us back in. After trying to guide us directly into a retaining wall, which we narrowly avoided thanks to my wife, he snapped at me about listening to him and not my wife. Two thumbs way down on the customer service. Now for the amenities. The park has a small pool, that looked nice, marginal showers and bathroom and a laundry room. Each site has a tiki hut that has varying degrees of comforts depending on what the owners have installed. Our tiki had TV, refrigerator, a bar area, couch and table. The park has a center park area split between the room for the dogs and the humans. Most sites have a dock on either the bay side or the canal side. Our site backed up to the common area adjacent to the canal. The bay and canal sites offer direct access to the water that would be useful if you had a boat. The park is a 15-20 minute drive away from Key West. The wifi worked decent during our stay. For the $135/night, this park rates as one of our worst values we have experienced over the last two years. There is no chance we will ever stay here again. Taking the price out of the equation, we would rate this park a 4, but an overall 3 out of 5.
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